Free Shipping on orders over $200

Shipping Information | Australia & International

PARCEL POST - within Australia

Standard Shipping: AUD $10 flat rate. FREE on orders > $200

Orders will be charged a flat rate of $10 for Tracked Parcel Post regardless of how many items you order in the one transaction. 

Delivery timing is dependent upon your distance from our warehouse on the Gold Coast. Australia Post quotes a delivery timing range of 2-7 business days. 

If you require a quick delivery of less than 7 business days, please select Express Post. 

EXPRESS POST - within Australia

Selecting Express Post provides you with quicker delivery and tracking. We offer a flat rate of $15 regardless of how many items in your order. 

Please be aware that Australia Post no longer guarantee this as an overnight service. However, it is still treated as a priority service with delivery timing of 1-4 business days, unless you are in a remote area. 

For full details see Australia Post's Express Post website, click here

SUPER FAST DISPATCH - SAME OR NEXT BUSINESS DAY

All orders will be dispatched same day or next business day. You will receive an email confirming shipping and providing you with a tracking code. Please check your Junk folder if this email doesn't arrive. 

NEW ZEALAND SHIPPING SERVICE

Standard Shipping: NZD $17 flat rate.  FREE on orders > $200

Shipping to New Zealand is provided via Australia Post for a flat rate of $17 NZD.  Delivery timing is advised in the checkout.

An Express option is available. 

Customs or Import Duties may apply on your order. 

SHIPPING TO USA and CANADA

Standard Shipping: CAN $18 flat rate or US$ 15 flat rate.  FREE on orders > $200

Shipping to the United States and Canada is provided via Australia Post for a flat rate based on your country.

The checkout will advise delivery timing. This estimate may be influenced by customs clearance and weather conditions which are beyond our control. Your tracking number, shared via email or text, will allow you to view the transit progress.

An Express flat rate option is also available in the checkout. 

Customs or Import Duties fees may apply on your order and are your responsibility. See the section below.  

INTERNATIONAL SHIPPING 

We ship to almost every other country. The checkout will advise the flat rate cost for your location and timing for delivery estimate.

CUSTOM OR IMPORT DUTY FEES (OUTSIDE AUSTRALIA ONLY)

Please note that there may be duties charged by your Customs Department once your parcel enters your country. Those costs are not covered as part of your order transaction and are additional and are paid directly by you to that authority. The fees vary by country and the value of your order. 

If you do not accept delivery of your order, we cannot refund the cost of original shipping as that service has been expended. If charges are incurred, by us, in returning your product/s to us in Australia, those costs will be deducted from the refund of your returned item.

Search