The timings below have been advised by Australia Post for deliveries within Australia:
Cut-off dates for parcels – excluding to and from WA/NT
Parcel Post: 12 December 2022
Express Post: 19 December 2022
Cut-off dates to and from WA/NT
Parcel Post: 7 December 2022
Express Post: 14 December 2022
We are already noticing delays to WA. As such, we advise opting for Express Post otherwise delivery make take weeks during the Xmas Peak period.
Standard Shipping: AUD $10 flat rate
FREE SHIPPING: ORDERS OVER AUD $250
Receive FREE standard shipping within Australia when you spend OVER $250 AUD.
Purchases under $250 will be charged a flat rate of $10 for Tracked Parcel Post.
Delivery timing is dependent upon your distance from our warehouse on the Gold Coast. Australia Post quotes a delivery timing range of 2-7 business days.
If you require a quick delivery of less than 7 business days, please select Express Post.
Selecting Express Post provides you with quick delivery and tracking. We offer a flat rate of $15 regardless of how many items you in your order.
Australia Post guarantee a next business day delivery for this service provided you are within the Express Post delivery network which covers 80% of Australian business addresses, private addresses and post office boxes.
The service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres.
Outside metro areas guaranteed service is to and from townships only.
You may also find Saturday delivery is available for Express Post parcels sent on Fridays however this is dependent upon whether or not you reside in a Saturday delivery area.
For full details see Australia Post's Express Post website, click here
All orders will be dispatched same day or next business day. You will receive an email confirming shipping. Please check your Junk folder if this email doesn't arrive.
International orders automatically have tracking to ensure safe arrival and timely delivery of your order across long distances.
Standard Shipping: AUD $15 flat rate
FREE SHIPPING: ORDERS OVER AUD $300
Shipping to New Zealand is provided via Australia Post. Delivery timing is 3 - 10 business days but may be a little longer during peak seasons such as Christmas.
Orders over $300 AUD will receive Free Tracked delivery. Orders under $300 will be charged a flat fee of $15 AUD for a tracked service.
An Express option is available.
Customs or Import Duties fees may apply on your order. See the section below.
Standard Shipping: AUD $20 flat rate
FREE SHIPPING: ORDERS OVER AUD $350
Shipping to the United States and Canada is provided via Australia Post. Delivery timing is 10 - 18 business days. This estimate may be influenced by coronavirus operating restrictions, customs clearance and weather conditions which are beyond our control.
Your tracking number will inform you of your orders transit progress.
Orders over $350 AUD will receive FREE Tracked delivery. Orders under $350 will be charged a flat fee of $20 AUD for up to 500g which typically caters for up to 2 garments/items.
An Express flat rate option is also available in the checkout.
Customs or Import Duties fees may apply on your order and are your responsibility. See the section below.
INTERNATIONAL SHIPPING (other destinations exc. USA, Canada and NZ)
At this point in time, we are only shipping internationally to the USA, Canada and New Zealand.
We will re-introduce shipping to other parts of the world when rates and shipping times are more reasonable and timely than those currently influenced by coronavirus restrictions.
Custom or Import Duty Fees are sometimes charged once the parcel reaches the destination country and must be paid by the recipient of the parcel. The fees vary for a range of reasons but primarily by country and the value of your order.
If you do not accept delivery of your order, we cannot refund the cost of original shipping as that service has been expended. If charges are incurred returning the product to us in Australia, those costs will be deducted from the refund on your product purchase.
